Monday, 11 August 2014

Information for applicants

As Results Day is fast approaching, I believe there will be a lot of anxious applicants awaiting their grades.

This will be my second Clearing which I am excited about because I’ll be on emails responding to queries on I must admit I will miss being on telephones, giving applicants the good news of being accepted on to a programme or providing them with an alternative programme.

To all our Clearing team newbies ‘Welcome’, this will be an exhilarating time from you especially on Results Day.

Information for all applicants:

  • Don’t refer yourself before you've been given an offer by a university. This means that other universities will not be able to see your details and you won’t be able to add a clearing choice when you do receive an offer. If you have done this it can be amended, email asking to be released and it should be removed, normally within 48 hours. 
  • It makes it much easier for us to help if you have your UCAS/GTTR Personal ID ready when you contact us. If you are applying for a postgraduate or part time course then we would like your application reference or student/banner ID. 
  • If you want to study a Postgraduate course or Part Time you can apply directly to the university via our online application system. There is not any deadline for applications but programmes will close either when they become full or when they start. 
  • If you have taken a qualification to meet your conditions that is not automatically put onto UCAS then you will need to send proof in to the university before the 31st of August. This is easy to do, just scan the proof of your results and email it to 
  • You cannot have any pending qualifications when applying for a course through Clearing as we cannot give any conditional offers. This means if your GCSE results come out after you’re A Levels I am afraid you will have to wait. 
  • If you haven’t done your Student Finance yet get your application in as soon as possible because that gives you the best chance of getting your money on time. If you have changed your university and/or course you should submit a change of circumstances to Student Finance England. 
  • Remember that there are no guarantees in Clearing, and although we will do everything we can to try and help you get the place you want there are no guarantees. We cannot guarantee that if you call back later a program will still have spaces or the same entry requirements. 
  • If you are made an offer you have 24 hours from the day you receive the email to add the university and the programme as you’re Clearing Choice on UCAS track in order to accept. If you apply for multiple courses we can’t put the deadline back in order for you to wait and see if you get an offer for your other applications, so whether or not to accept is your choice. 
  • You may want to know the exact number of places there is left on a program but we are afraid it’s a number we don’t have and that changes constantly during the Clearing process, if we are still taking applications then there is still a chance of getting a place. 
  • Remember that Clearing entry requirements for programmes are subject to change during the Clearing period. For this reason we can’t give them out, however we will be able to tell you whether you are eligible to make an application at that time. 
  • If you have already been unsuccessful for a program we would not recommend reapplying during the Clearing process unless you have resolved the reason your application was originally unsuccessful. 
  • Due to the volume of applications during Clearing we can’t provide feedback as to the reason why an application is made unsuccessful. 

If you have any questions please contact us on 020 8331 9000, or if you would like to avoid waiting to get through, you could also contact us via email, live chat, Facebook or Twitter.

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