Monday 1 September 2014

Query Tracker - Registration process

Joyce
Exciting times Yay! We have had a wonderful time at the Enquiry Unit, helping tons of students start their educational journey through Clearing. Now the next phase is completing Part 1 and 2 of the Online Registration, getting your timetable and organising family/work life to ensure you meet all your learning schedules.

Online registration commences from Thursday 28 August 2014 for new students in the Faculty of Business and the Faculty of Architecture, Computing and Humanities. This can be undertaken at any web-linked PC in the UK. PCs are available on site in both the Registration Hall or in Queen Anne Open Computing Laboratory (Room 277, 2nd floor) in Greenwich.

Students from the Greenwich Campus may attend Avery Hill* to complete their registration. In particular the students from the Architecture, Computing and Humanities Faculty are positively encouraged to register early so that you have a Greenwich Gateway Card to enter Stockwell Street. See the table below for dates when you can register at each campus.

Registration for Part 1 online registration process consists of eight stages, which must all be completed before moving on to Part 2.

Part 2 is completed at any of the three campuses.

Within the online registration process, you will be able to query important information should you think it  is incorrect. For example, your course, your fees, etc. These queries are picked up by our staff who will then answer your queries on the system. In some instances, these queries will stop you from continuing registering. This is to ensure you only proceed with correct information. You may also be stopped automatically within the process, usually so that we can check your fees before you reach the fee payment stage. All queries appear at the start of the online registration process in your 'Query Tracker'.

The Query Tracker is our query management system, where all registration queries show. There, you can follow the progress of each query, checking its status, which will show either

Good luck and I wish you the best in the new sessions


Joyce 

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